FAQ’s


Transportation Solutions

Getting back and forth to work every day can be a breeze or nightmare, depending on the options available to you. Here are some resources, information and potential solutions to your commute problems.

Traveling “Over the Hill”
But What If I Need My Car?
Reading the Bus Schedule
Getting Children to School
Finding a Safe Bicycle Route
How Does a Disabled Person Get Around Town?
I’d Ride a Bike, But I Don’t Have One
Join a Vanpool

Got a commute problem? E-mail us with your commute problem, and we’ll get our best commute sleuths to work on it. Watch this page for more commute brainstorms and solutions.

Traveling “Over the Hill”

Highway 17 is the dreaded commute for more than 20% of the workers living in Santa Cruz County. Work schedules and destinations might seem to make options unworkable. But, using an alternative commute even one day each week can help reduce congestion and pollution by 20%.

Commute Solutions maintains a database of more than 2,000 commuters looking to team up with other commuters headed in the same direction. Register and request a match list by calling (831) 429-POOL.

Santa Cruz METRO Transit District has a Highway 17 Express bus that makes trips daily from Santa Cruz to the Caltrain station in San Jose, with a stop in Scotts Valley. Let someone else do the driving while you enjoy your favorite book or music, study for that mid-term or catch up on some ZZZ’s.

Employee Benefits: Some large employers offer bonuses, rebates, transit passes and other perks for employees who carpool or use mass transit. Some also organize and sponsor vanpools for groups of employees traveling from similar locations. Contact the human resources department at your company to see if any such benefits are available.

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But What If I Need My Car?

Many commuters are reluctant to leave their car behind – what if you have an emergency? Transportation Services offers a FREE Emergency Ride Home to people who work for member companies. Find out if your company is a member by clicking here.

If your company is a member, check out the Emergency Ride Home page, or contact us or your human resources department for more information.

If your company is not a member contact us to find out more about how your company can become a member.

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Reading the Bus Schedule

Which bus do I take? Does the bus go where I need to go? Get the help you need online at the Santa Cruz METRO Transit District web site, or have a live person help you by calling (831) 425-8600 or (831) 425-8993 (TDD only).

Need information for Monterey or the San Francisco Bay Area? Click on these links to get transit info:

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Getting Children to School

Many children are delivered to school daily by private car. And, with many private schools in Santa Cruz, the trip can be many miles, rather than in the neighborhood.

School-based Carpools: Parents sometimes informally arrange carpools within their neighborhood. There is a local, parent started business, Carpooltoschool.com, which offers an online carpool matching service.

Santa Cruz METRO Transit District provides some bus service specifically linked to school schedules. They also offered discounted fares for students. With the METRO’s Bikes on Buses program, you can load your bicycle safely on the bus to get from the bus stop to your final destination.

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Finding a Safe Bicycle Route

The Bicycle Committee at the Santa Cruz County Regional Transportation Commission publishes a Santa Cruz County Bike Route Map. It gives you all the scoop on routes, lanes and other bike-related facilities. You can get a copy of the map by calling (831) 460-3200.

Monterey County
Monterey County maps can be ordered by calling (831) 755-4812 or (831) 755-5078 or e-mail at christina@tamcmonterey.org.

The Community Traffic Safety Coalition has many bike safety publications and will provide classroom presentations. For more information, call the coalition at (831) 454-7558

Make the link between the bus stop and your destination with the Bikes on Buses program with the Santa Cruz METRO Transit District.

Bike to Work provides programs and incentives for bicycle commuters, including a Bike Buddy service, matching experienced bike commuters with novices.

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How Does a Disabled Person Get Around Town?

The Santa Cruz METRO Transit District also offers ADA paratransit service for those disabled people who are unable to use regular METRO buses. Information on the program is at http://www.scmtd.com/en/riders-guide/accessible-services.
For registration information, please call (831) 425-4664.

Lift Line provides door-to-door transportation for disabled residents of Santa Cruz County. For more information about services and fares, call (831) 688-9663 or (831) 425-1558.

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I’d Ride a Bike, But I Don’t Have One

Santa Cruz County is a great place to commute on a bike. But, sometimes the biggest obstacle can be buying the bike. Transportation Mmbership Services offers 0%-Interest Bicycle Loans to the employees of member companies. You can borrow up to $750 to get yourself outfitted for a bicycle commute. And, your bike loan is financed over one year with no interest charged!

If your company is a member, contact us or your human resources department for more information.

If your company is not a member, email

Matt Miller to find out more about how your company can become a member.

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Program Contact

Matt Miller

Program Specialist, Sustainable Transportation Group
831-515-1324
mmiller@ecoact.org